Experience is the new product. Time is the new price. Attention is value.
You will learn how to create a SEAMLESS EXPERIENCE for your clients and 6 disciplines
- Client Experience Strategy
- Understanding your ideal customer
- Design the experience
- How to measure and improve your strategies
- How to create customer advocacy
- Create an on-going system – 39 steps (automated)
The Golden Rule applies at every touchpoint as you help your clients proactively get maximum value.
Client experience is not about your packages, your services, what you say or what you do. It’s about Empathy, it’s about how you make your client feel. We are now in the Experience Industry. You’ll learn:
How to create a seamless experience
The #1 thing that potential clients consider about the experience not the price.
How transform a client into a brand advocate
So you can maximize youer profit and get more leads
How to exceed client expectations
How to not just give your clients something incredible to talk about, but how to give them a WAY to talk about it
How to create a perfect client booking system
Step-by-step booking system with email scripts, what to say on the phone and how to use videos for your dream clients.
Are you a baby photographer struggling to create a seamless experience for your clients and create an organized client workflow?
THIS IS WHY WE’VE PUT TOGETHER
This step includes the best practices to create perfect workflows for your clients. You will learn the 3E’s. Ease, Effectiveness and Emotion.
Client Step is PERFECT for you if:
- You want to master processes from initial inquiry to final delivery
- You want to learn what to say and how to say in each message that you send to the client.
- You want to learn 39 step-by-step workflow to create an amazing client experience
- You want to Wow every client
- You want to learn how to deliver images and get people sharing
- You want to create a perfect referral program to make every client your salesperson
You’ve got to start with the CUSTOMER EXPERIENCE and work back toward the technology
Is this Baby Step for me?
Don’t know where to start?
I’VE GOT YOU
Find your Baby Steps path with my free quiz.
We know, we’ve got a lot of resources here. Here’s a quiz to help you navigate what you need based on your experience level. Baby Steps are designed for a beginning photographer, and also is curated for a more advanced and experienced photographer.
Are you a baby photographer struggling:
to take better photos and create consistency with your editing style?
to pose the baby with confidence and using the light to create consistency in your images?
to book with your ideal clients, make more money and take you photography business to the next level?
What does it cost?
BABY STEPS – CLIENT EXPERIENCE
You can buy each Baby Step by itself. You get lifetime access to all trainings.